Posted by admin on November 2, 2009 under Information Technology Jobs, Software Engineering Jobs | 
If you are interested in this position please send your resume in Word plus a Cover Letter via e-mail to jobs@hirecircle.com with “ATTN: Application Support Engineer (Computer Software) (Boston, MA)” in the Subject Line of your e-mail and I will respond within 24 hours of the next business day.
We pay $1000 referral fee if your referral directly leads to successful hiring. (NET15 after 2-month probation period)
Application Support Engineer
Information Technology – Computer Software
Healthcare / Health Services – Medical Records / IT / Informatics
Information Technology – System Support
Full-time
United States – Massachusetts – Boston – Boston
Job ID – 369488
2+ to 5 years of experience
Management Experience Required – No
Minimum Education – Associate’s Degree
Willingness to Travel – Never
Job Description
The Application Support Engineer (ASE) is responsible for providing tier II technical application support. The ASE will work directly with the Client Solution Administrator (CSA) and the client to provide 2nd tier support and customer service throughout the client life cycle. The ASE will utilize relational database expertise and application knowledge to assist in the resolution of service requests. The ASE will additionally escalate issues to the sustaining engineering team as deemed appropriate.
Responsibilities:
* Provides in-depth application & database expertise to Client Solution Administrator
* Develops and documents tiered application escalation process between on and off site resources
* Assists in application knowledge transfer to offshore resources
* Manage, prioritize and validate application off shore work packages
* Ensures all client service requests are updated and tracked via Helpdesk System
* Analyze, troubleshoot and resolve level II application service requests
* When necessary utilize appropriate resources to ensure resolution of service requests
* Timely communication with CSA through issue resolution
* Proactive client communication to ensure client satisfaction
* Responsive to customer needs and service requests and ensure timely follow through
* Provides ongoing communication with Client Service Director (CSD) and escalates when appropriate
* Delivers services within established Service Level Agreements (SLAs)
* Effectively multitask and manage priorities of assigned support service requests
* Maintain on-going knowledge of company applications
* Liaison between Service Operations and sustaining engineering (Development)
* Assists with data conversions as needed by the TSA team
* Researches application functionality via MS SQL and Sybase Powerbuilder
*Assess the need for, and assist in developing trap code to troubleshoot complex application based issues
*Troubleshoot application/database related issues through use of AppSight Black Box, MS SQL, & other tools as needed
* Assists in documentation of defects via Bug system
* Assists in the creation of SQL scripts as needed by the CSA team
* Completes other projects and duties as assigned
Required Skills
Skills and Experience Required:
* Proficient in 2 of 3 following areas: MS SQL scripting, relational databases, Sybase Powerbuilder
* Strong customer service focus
* Excellent oral, written and listening skills
* Time management skills
* Strong technical and business problem-solving skills and judgment
* Ability to work with customers and team members effectively and efficiently
* Balance the requirements of satisfying customers and meeting company goals
* Knowledge of company applications Position based in Greater Boston Area
Education:
* Associate’s degree (AA) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.
* BS degree preferred Required Technical Skills – Perioperative Product Line
* Proficiency of Microsoft standard packages: Word, Excel, Outlook and W2K/XP operating system at user level
* Comprehensive knowledge of Windows 2003/2000/XP Server and Workstation, Citrix
* Extensive knowledge of Sybase PowerBuilder version 9.0 or greater
* Extensive knowledge of SQL Server 7/2000/2005
* Understanding of network architecture and basic elements
* Knowledge of remote connection methods, including VPN, RAS, PC Anywhere, Remote Desktop, VNC, etc.
* Basic working knowledge and/or understanding of Crystal, Access or other report writing tools
Posted by admin on October 30, 2009 under Software Engineering Jobs |
If you are interested in this position please send your resume in Word plus a Cover Letter via e-mail to jobs@hirecircle.com with “ATTN: Siebel Consultants (Simi Valley, CA)” in the Subject Line of your e-mail and I will respond within 24 hours of the next business day.
We pay $1000 referral fee if your referral directly leads to successful hiring. (NET15 after 2-month probation period)
Siebel Consultants-Data Migration / Data Sync
Information Technology
Job ID – 369289
Full-time
United States – California – Simi Valley
5+ to 7 years of experience
Management Experience Required – No
Minimum Education – Bachelor’s Degree
Willingness to Travel – Never
Job Description
The person should have at least 6-8 years of experience having involved in complex Data migration projects involving Siebel with Oracle migration at an enterprise level. The candidate must have dealt with the following points during his involvement in the data migration projects.
Needs to have QA experience and extensive data migration experience.
Siebel EIM expertise
Siebel Architecture(Physical and Application Architecture)
Siebel Data Model
Oracle DB related to Siebel
Experience in moving and testing data between data models
Experience in Database Testing
Good Knowledge on XML
Posted by admin on October 29, 2009 under Hardware Engineering Jobs, Software Engineering Jobs |
If you are interested in this position please send your resume in Word plus a Cover Letter via e-mail to jobs@hirecircle.com with ATTN: “Switching Software Architect” in the Subject Line of your e-mail and I will respond within 24 hours of the next business day.
We pay $1000 referral fee if your referral directly leads to successful hiring. (NET15 after 2-month probation period)
Switching Software Architect
Semiconductors
Semiconductors
Engineering – Systems
Full-time
United States – California – Silicon Valley/San Jose – San Jose
10+ to 15 years of experience
Management Experience Required – No
Minimum Education – Bachelor’s Degree
Willingness to Travel – Occasionally
Ideal candidate is someone who can show the results of past work with chip numbers being used in market place.
Job Description
This is a key position within the architecture group of network switching at a global company. The Network Switching group is responsible for development of enterprise core and metro, aggregation, access, SMB and data center products.
You will have wide latitude and responsibility in making contributions in several of the following areas involving network switching architecture and related technologies:
You will leverage a strong understanding of high performance switching, buffer management, traffic management, and congestion management to drive feature definition from the system level down to the chip level. You will be responsible for defining Metro and Data Center related features.
Job Requirements :
- MS or PhD in Computer Science/Electrical Engineering is required along with a very strong knowledge in Networking systems and 10 years of related experience.
- In-depth knowledge of switching, system buffer architectures, traffic management and congestion management is required.
- Solid background to drive detail definitions and work with engineering team to arrive at cost is required.
- Strong communication and documentation skills is essential.
- Experience with TCP.
- Proficient in C++/C, Perl, Python, Tcl.
- Strong communication and documentation skills is essential.
- Experience with simulation tools such as NS-2, Opnet, and SystemC.
- Ability to shape product roadmap from a technical, standards, and technology point of view is required.
- Strong knowledge of IEEE standards, IETF standards, metro requirements and translation to product requirements is highly desirable.
- Good judgment in tradeoff analysis is essential.
In addition, you must posses strong performance analysis skills, capable of identifying performance bottlenecks and issues within complex switching systems and algorithms. You will be responsible for performance modeling efforts required to support performance analysis that drives feature requirements and that are used to address customer requests.
Possessing excellent communication skills, you will interact with many customers and drive technical presentations. Being in a position to understand customer requirements, you will make proposals and support customer technical engagements utilizing your understanding of customer applications and trends and how these map to product definition.
You will also be responsible to produce excellent collateral – presentations, internal architecture documents, white papers and application notes on the product capabilities and its applications.
You will participate in and exert influence on relevant standards bodies. You will develop a network with professionals outside of the company as well establish key technical relationships with our customers.
You will work within the various members of the architecture and engineering team to provide guidance in feature definition and tradeoffs. You will also provide technical assistance to various teams in terms of consultation, direction, process improvements and productivity improvements.